The Birth of JTHousekeeping From day one JTHousekeeping has been about three core values; made to measure reliable service, pride in our work and staff autonomy. How we came to be who we are today is thanks to every client and staff member. This blog is about how we started and what we stand for. I initially set out on my own as a domestic cleaner in Bath. As a single mum making the most of my 30 hours of government subsidised nursery allowance, I found this to be a flexible way to make money above £7.20 an hour which I was making as a waitress. This new found flexibility which also financially benefitted me, was a total blessing and I felt like there would be many more opportunities once I realised I could work in this way. I very quickly had a great bunch of regular domestic clients who were pleased with the work I did for them. They all had completely different requirements of days, duties, hours and more. I considered this a pleasurable challenge and wanted my clients to have exactly what they wanted to help make their lives easier. I realised that housekeeping was a more accurate description of my work that cleaning. I was doing laundry, walking dogs, taking rubbish out, delivering mail to post offices. I noticed that once I had the trust of my clients and I understood the way their households ran I was able to help them in many ways and they found comfort knowing someone they know they could trust was able to help out in other areas of their housework. As my client base became bigger and bigger I began to realise that I wasn’t the only one who could benefit from this type of work and that if I set up to employ my own staff, I would not only be able to give others the opportunity to work flexibly and make a good wage, but we could take on many more clients who were in need of all JTHousekeeping has to offer. I began to run my ideas past some of my closest clients to get their advice and input. With lots of support I began to take steps to build my business as an employer. All my clients gave me their feedback about cleaners they’d had in the past, both independent and agency employed. The main issues were very consistent; reliability, consistency and quality. I gave these issue a lot of thought and I managed to figure out ways of ensuring we avoided these issues. Since this time JTHousekeeping has gone from strength to strength. Our clients enjoy being visited by the same trusted cleaner every time as well as a flexible and varied service and they are assured by our fully insured team. Our staff benefit from their jobs being flexible, well paid and having full autonomy over their clients, hours, products and the way they work. We have as a result expanded to clean holiday rentals in and around Bath as well as cleaning offices and deep cleaning homes at the end of tenancies.

JTHousekeeping began taking care of our clients short term rentals over 2 years ago and we adore all that goes in to these jobs. My personal passion for travelling gives me so much perspective on what holiday makers or working travellers really want. I personally, after my younger backpacking adventures, would not go away unless it as more luxurious and lovely than home. One of my favourite holiday cottages which I originally discovered on Airbnb is The Withy in Tregarne, Cornwall. In February 2020 we spent our 4th long weekend there in 2 years. The repeat customers are what we all want and in order to get these you have to have a stand out quality and exceptional service. These qualities will not only get repeat customers but also high levels of recommendations. In my opinion wonderful, personal customer service from the first enquiry builds loyalty and confidence in the clients booking plans. The properties we care for that have the feeling of personal care and consideration are the ones who have the happiest guests and are able to charge the most. These homes, as well as great customer service, have acquired the difficult balance between being lived in and well equipped but also clean and new to welcome guests as though they were the first. What sets JTHousekeeping apart as an all-round holiday rental facilitator is that YOU, the client, decide the level of service you require. We provide it ALL. We can just do a simple clean when you aren’t available to do so yourselves, we can provide full laundry services including linen rental, we can include services such a post forwarding and putting bins out and organising external contractors. There is also the option to just leave it all down to us from start to finish and watch the cash roll in. We currently take care of holiday rentals the cater to couples retreats, party houses and friends weekends away, family retreats and small groups. There are subtle differences in the service which we intuitively provide to each different type of accommodation but ultimately they all require the same level of service which leaves the guests feeling like they are getting very good value and everything is as perfect as they’d hope, if not better. We can organise all the added extra for our clients including but not limited to; champagne on arrival, nibbles, private chefs, private bar services, luxury toiletries, balloons and platters. These extras not only make the occasion very special for the guests but can also make your property stand out and increase your revenue. We are experts in all areas of holiday rental management. From your basic turnovers to full management. We work closely with our clients to ensure that you have full autonomy of your business. Ultimately you know the feel and the experience you want to provide your guests so we are here to listen, collaborate and work to ensure that you can provide that. In our opinions we tick all the boxes as well as providing excellent value for money so that you can ensure a maximum revenue from your holiday rental property investment.